At the leading edge of walk-in healthcare clinic design, Kinwell 224 Westlake reimagines how people will feel when entering a medical space. Intended to feel more like a hospitality space than a clinical one, Kinwell makes a patient's experience of a walk-in medical appointment as simple and as comfortable as possible. The waiting rooms of their 224 Westlake location are designed with atmosphere, comfort, and privacy in mind. A wide variety of seating options grants patients the freedom and choice to choose how they wait, while screening elements promote discretion and privacy as they check in to their appointments. A glass wall was installed between the waiting areas and exam rooms to act as a privacy-boosting sound barrier, as well as to reduce noise from the streets outside. Exposed wood and plants bring warmth and comfort into the space, alleviating the typical stress of medical appointments and providing Kinwell 224 Westlake’s waiting and exam rooms with an inviting, residential feel. This personable design direction makes the overall experience of a check-up at Kinwell 224 Westlake more human and reminiscent of a casual conversation held around a kitchen table. Elements retained from the space’s previous tenants, such as the double-height ceilings, exposed concrete, beams and columns — emphasized by uplighting — establish the public waiting room as an open, beautiful area for both in-person appointments and digital, remote meetings. The first-floor elements are designed as ‘room-in-rooms,’ which are smaller, roofed spaces within the larger exposed-ceiling room. These private exam rooms provide medical professionals and patients with the privacy and confidentiality required for any type of exam or appointment. The interiors of these private exam rooms are wrapped in a patterned wall covering that is based on Kinwell’s logo. Leaning into their brand standards, the motif is found throughout the building, repeated in various design elements, such as the plaque found behind the reception desk.