Employee Spotlight: 2024 HOWNOW Champion, James Lucking

July 24, 2024
Embodying our HOWs

Acknowledged in the first wave of Ankrom Moisan’s Rewards & Recognition program winners as a HOWNOW Champion, James Lucking embraces and celebrates AM’s culture, going the extra mile to embody the firm’s HOWs.

 

 

James in Ankrom Moisan’s Seattle office.

 

As a Technical Advocate, James’ primary role is quality control. “The bottom line is that I have to ensure the quality of deliverables when they pass through my hands,” James explained. “The unique thing about the way we do it at Ankrom Moisan is that the other Technical Advocates and I get assigned to a team and go through the entire process with them.” In this sense, James is there every step along the way. “I’ll do review at each milestone,” he elaborated. “I’m also a resource for when people want to ask quick, one-off questions.”

 

Because of his role as a resource for project teams throughout the design process, James is deeply immersed in the firm’s culture. He knows the ins and outs of each studio and helps to streamline the project design process for each of them. His work spans project types, but his favorite is renovations. “I enjoy working on projects with an existing component as well as new,” he shared. “When we have a project where we’re saving a historic facade and building onto it, those are always interesting to me. The intervention between the new and the old is very interesting to me.”

 

 

James’ HOWNOW Champion Recognition banner.

 

James first came to Ankrom Moisan around a decade ago, enticed by an open position that would ultimately become his. “I saw an opening for a Technical Advocate (TA) role and thought it was a good fit for my personality and the type of experience I had in my career, which has been much more technical than design-oriented,” he said. When he first started, Ankrom Moisan was still operating out of an office in Pioneer Square. “The space was pretty full, and we were growing really fast. It was quite a roaring economy at the time, it was great to experience this super high-energy design firm.”

 

“It was a highly collaborative environment,” he recalled. “We would have pin-ups around once a week. At other firms, people typically present their work in a general, architectural way. Ankrom Moisan does it differently. People are very directed and focused on what they’re contributing, and always open to suggestions. People would say ‘hey, we’re working on this and have this specific challenge’ and everyone would give ideas. It was a new way of doing things.”

 

Though James and the rest of Ankrom Moisan worked hard back then, they also embraced our HOWs by having fun with it. “We had a lot of celebrations of milestones. When the team completed some SD or DD milestone, they’d all go out to lunch and invite the TAs on the project,” James said.

 

Over the course of his career, James’ areas of focus have changed slightly. “I came with a lot of experience in building enclosures and exteriors,” he explained. “I’ve gotten to learn quite a bit about various codes, how they work together, and how to quickly find the right answer to a problem within the code. Sometimes it can be a little challenging.” He’s learned that if you think you’ve found the answer you’re looking for, but haven’t looked in at least two different places, there’s a good chance it’s not right.

 

 

Illustrated graph of Ankrom Moisan’s HOWs.

 

Nominated by Cara Godwin, Associate Principal, Murray Jenkins, Vice President, and David Kelley, Senior Principal, James found out about his recognition as a HOWNOW Champion the day after it was announced on SAM. “I felt really flattered,” he stated. “It felt good to have someone say that they thought I embodied the firm’s values and methods.”

 

Explaining how he embraces Ankrom Moisan’s HOWs, James said that he doesn’t see any other way to do it than to look at them frequently. “I look at the HOWs and ask myself if one of them will help me bring my best self to the problem I’m facing. They usually help with challenges when you’re struggling with something,” he stated. “To step back for a second and refresh your understanding of the HOWs is kind of like asking ‘what would David Kelley do?'” It helps put things in perspective. In James’ view, adhering to the firm’s HOWs ensures that Ankrom Moisan’s operations run smoothly. “We created the HOWs to try and make our firm really awesome, so if we look at the list and pull the rope in the same direction, so to speak, it helps everyone in the firm.”

 

 

 

James’ HOWNOW Champion nomination video.

 

The easiest HOW for James to embrace is simply being himself. “Being a technically oriented architect, this role is tailor-made for me,” James shared. “I feel like I can really be myself here, whereas at other firms I haven’t felt that way. The architectural field can be so design-focused that you can feel unworthy if you’re not a creative conceptual designer or architect.”

 

While he’s been with Ankrom Moisan for over a decade now and a lot has changed since he first started, James claims that the hardest HOW for him to follow is embracing change. “I can tend to resist change when it comes along, he revealed. “I always have to remember that we’ve got a bunch of really talented people here who are very ambitious and that there’s going to be changes that will come out of that, and that’s a positive thing.”

 

 

James working with Omar Torres, Chie Yokoyama, and Nancy Kwon (Left to right).

 

As a TA, James is a member of TAG, the Technical Advocate Group, where he does his best to bring Ankrom Moisan’s HOWs into their daily operations. Within TAG, specifically, James recognizes that there are many advocates for change that help him adjust to and embrace change. “The hard changes for me don’t come from the internal TAG group, because we discuss them and how to get onboard with them,” James explained. Rather, it’s technological changes that are difficult to adapt to. “The second that IT changes something, I have to step back and remind myself ‘this is changing for a reason. Those technological changes have gone through a vetting process and are being made by people who want to make things better.'”

 

Although it’s the HOW that he finds the most difficult to embrace, James finds his inspiration to embrace change in the people he works with. “There are so many talented people that come up with creative ideas of how to solve various problems and ways to add value to a project that the owner might not have thought of themselves,” James said. “I’m inspired by that every day.”

 

With the future on his mind, James’ advice for young professionals who may just be starting out in their careers and are looking for ways to embrace HOWs – whether they’re their own HOWs or the firm’s – is to keep learning and never be afraid to ask questions. “You’re not going to know it all,” he imparted. “You can still ask questions no matter how far along in your career you are. Architecture is big and complicated, and it’s always changing. Stay humble and always be ready to ask questions.”

 

Jack Cochran
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Sustainability & Ankrom Moisan Interiors
Q: What efforts are Ankrom Moisan making to provide better information and resources when it comes to...
Q: What efforts are Ankrom Moisan making to provide better...
INTERIOR DESIGN
WORKPLACE
Designing for Inclusivity
Designing for inclusivity is something that is always on interior designers’ radar.  ADA regulations instituted in 1990 blossomed into the...
Designing for inclusivity is something that is always on interior...
ARCHITECTURE
INTERIOR DESIGN
SUSTAINABILITY & WELLNESS
WORKPLACE
Mass Timber: 38 Davis
At 38 Davis, work and home is integrated through mass...
At ...
ARCHITECTURE
CULTURE
Employee Spotlight: Keith Larson
Did you know Ankrom Moisan has an in-house model maker?   Meet Keith Larson. While he’s been working as a professional...
Did you know Ankrom Moisan has an in-house model...
INTERIOR DESIGN
URBAN LIVING
Convenience Factor
The new standard is that services, products, and conveniences are available to people in a matter of minutes. Residents demand their communities...
The new standard is that services, products, and conveniences are...
ARCHITECTURE
SUSTAINABILITY & WELLNESS
Insights from the Advancing Mass Timber Construction Conference
Mass timber technology continues to develop rapidly as more and more projects seek to implement this beautiful, sustainable, and durable material....
Mass timber technology continues to develop rapidly as more and more...
INTERIOR DESIGN
WORKPLACE
Project Materials Spotlight
A trend our workplace team has been observing lately: landlords are considering their tenants more like customers and creating spaces as a...
A trend our workplace team has been observing lately: landlords are...
INTERIOR DESIGN
WORKPLACE
Office Design that Supports Employees Holistically
With more employers offering the ability to work from home—and ...
With more employers offering the ability to work from home—and ...
INTERIOR DESIGN
WORKPLACE
Lifestyle Experiences at Work
Natural light. Fresh air. Lush greenery. Hospitality-inspired amenities. Companies want to give employees a lifestyle package that makes people...
Natural light. Fresh air. Lush greenery. Hospitality-inspired...
INTERIOR DESIGN
WORKPLACE
Technology-Rich Workplaces
Before the pandemic, relaxing with coworkers in the office breakroom or preparing meals in the communal kitchen were typical, stress-free, even...
Before the pandemic, relaxing with coworkers in the office breakroom or...
INTERIOR DESIGN
WORKPLACE
Project Materials Spotlight
In...
...
INTERIOR DESIGN
WORKPLACE
Simplifying the Specification Process
Within my design passion comes a desire to learn about how spaces and their materiality affect people mentally, psychologically, physiologically,...
Within my design passion comes a desire to learn about how spaces and...
ARCHITECTURE
HOUSING
SENIOR COMMUNITIES
SUSTAINABILITY & WELLNESS
Designing for Comfort
Our homes should be comfortable, should rejuvenate us, and they can make or break our capacity for resiliency. Designing for comfort goes far...
Our homes should be comfortable, should rejuvenate us, and they can...
INTERIOR DESIGN
WORKPLACE
Discovering a Love for Design
This is a familiar story for many interior designers. I wanted to be an interior designer since I was in grade school; the signs were there from...
This is a familiar story for many interior designers. I wanted to be an...
INTERIOR DESIGN
WORKPLACE
Human Centered Design
...
...
INTERIOR DESIGN
WORKPLACE
Symbiotic Communities
Before the pandemic, it was common for businesses and office workers to have an insulated experience within the...
Before the pandemic, it was common for...
INTERIOR DESIGN
WORKPLACE
Civic Pride
...
...
INTERIOR DESIGN
WORKPLACE
What’s Next for the Workplace?
What will it take to revive central business districts across the US? What role will your workplace play in this recovery?  What makes a...
What will it take to revive central business districts across the US?...
HOUSING
SENIOR COMMUNITIES
SUSTAINABILITY & WELLNESS
Looking Ahead
Ankrom Moisan’s Jeremy Southerland, Alissa Brandt, and Chris Ebert led a presentation ...
Ankrom Moisan’s Jeremy Southerland, Alissa...
INTERIOR DESIGN
URBAN LIVING
Multi-Faceted Life
Apartment buildings are micro-neighborhoods, offering residents opportunities to connect to the community around them. And as individual unit...
Apartment buildings are micro-neighborhoods, offering residents...
ARCHITECTURE
HOUSING
SENIOR COMMUNITIES
SUSTAINABILITY & WELLNESS
Fitness is Integral to Wellness
The connections between exercise and overall wellness are well established—but how can we, as designers, create senior communities that...
The connections between exercise and overall wellness are well...
ARCHITECTURE
SENIOR COMMUNITIES
SUSTAINABILITY & WELLNESS
Balancing Elements of Design with Light in Mind
With access to natural daylight, we’re sharper and happier during the day, we sleep better at night, and we recovery faster when we’re sick....
With access to natural daylight, we’re sharper and happier during the...
INTERIOR DESIGN
URBAN LIVING
Adaptive Living
There’s a new focus on the changing needs of residents in an evolving world. Future-ready units with practical and customizable features will...
There’s a new focus on the changing needs of residents in an evolving...
INTERIOR DESIGN
URBAN LIVING
Leading the Evolving Market
As people adapt to the shocks of the pandemic, multi-family communities are responding to the long-term shifts in residents’ daily...
As people adapt to the shocks of the pandemic, multi-family communities...
ARCHITECTURE
HOUSING
INTERIOR DESIGN
SENIOR COMMUNITIES
SUSTAINABILITY & WELLNESS
Vitality in the Village
Understanding the connection between a well-designed community and people’s overall resilience and health, our campus master plan for Mary’s...
Understanding the connection between a well-designed community and...
ARCHITECTURE
HOUSING
SENIOR COMMUNITIES
SUSTAINABILITY & WELLNESS
Approaching Air Quality Holistically
Fresh air and wellness are intrinsically connected. With ready access to fresh air, people are more alert, physically healthier, able to heal...
Fresh air and wellness are intrinsically connected. With ready access...
INTERIOR DESIGN
URBAN LIVING
[Home]Work
With the rapid acceptance of remote work, we are examining how residents’ needs are changing in multifamily communities. Building amenities...
With the rapid acceptance of remote work, we are examining how...
INTERIOR DESIGN
WORKPLACE
Re-Connect
What is the purpose of the office now? And in the future? To answer these questions, we surveyed nearly 400 people from various industries and...
What is the purpose of the office now? And in the future? To answer...
INTERIOR DESIGN
WORKPLACE
The New Suburban Office
Natural ventilation and access to fresh air are priorities for post-pandemic office spaces. With people’s growing interest in shorter commutes,...
Natural ventilation and access to fresh air are priorities for...
INTERIOR DESIGN
WORKPLACE
Evolution of Office Amenities Q&A
COVID-19’s influence on the future of office space is one of the real estate industry’s million-dollar questions today. With many employees...
COVID-19’s influence on the future of office space is one of the real...
ARCHITECTURE
HOUSING
Feasibility Studies
We conduct site feasibility studies for our clients, which are divided into three tiers. From Tier 1 to Tier 3, each tier deals with increasing...
We conduct site feasibility studies for our clients, which are divided...
ARCHITECTURE
HOUSING
SENIOR COMMUNITIES
SUSTAINABILITY & WELLNESS
Accommodation Around Dining
Sharing meals is essential to people’s social and emotional wellness. Our insights support safer communal meals in senior living campuses that...
Sharing meals is essential to people’s social and emotional wellness....
CULTURE
AM Design Week 2020
For Seattle Design Festival’s 10th anniversary in August, 2020, our Portland, Seattle, and San Francisco offices celebrated Design Week...
For Seattle Design Festival’s 10th anniversary in August, 2020, our...
INTERIOR DESIGN
WORKPLACE
Re-New
Our wellness solutions are realistic and evidence-based. By investigating how the coronavirus affects workplace design, setting clear outcomes,...
Our wellness solutions are realistic and evidence-based. By...
ARCHITECTURE
HOUSING
Apartment Innovation Insights
After interviewing hundreds of apartment residents, we distilled their responses and refined our observations into practical design...
After interviewing hundreds of apartment residents, we distilled their...
INTERIOR DESIGN
WORKPLACE
Re-Entry
Ankrom Moisan has spent decades designing healthy, empowering workplaces. Working quickly and cost-effectively, we design and implement strategies...
Ankrom Moisan has spent decades designing healthy, empowering...
INTERIOR DESIGN
WORKPLACE
Re-Imagine
Our own reentry strategy for 38 Davis, Ankrom Moisan’s Portland headquarters, puts our design insights into practice. Discover how we...
Our own reentry strategy for 38 Davis, Ankrom Moisan’s Portland...
INTERIOR DESIGN
WORKPLACE
Re-Set
We surveyed 300+ people about returning to the office, and their responses were loud and clear. A holistic, employee-centered approach is...
We surveyed 300+ people about returning to the office, and their...
ARCHITECTURE
HOUSING
High-Rise Design
Download our latest (2020) lookbook on urban high-rise design. – – – – > UPDATE: Click to view the ...
Download our latest (2020) lookbook on urban high-rise design. ...
ARCHITECTURE
HOUSING
Design for Living: Mid-Rise
Download our inspiring 2020 lookbook on mid-rise living.   ...
Download our inspiring 2020 lookbook on mid-rise...
ARCHITECTURE
HOUSING
Apartment Innovation Survey
Our survey, conducted from May 28 through June 17, 2020, yielded over 400 responses and 1,635 written comments about apartment living...
Our survey, conducted from May 28 through June 17, 2020, yielded over...